We're hard at work finishing up Basecamp 1.0 scheduled for launch in "January". With just five days of integrity left in that promise, there's a natural sense of urgency within the development team. But when both designer and programmer are natural customers of their own product, it's incredibly hard to resist gold-plating — the continuous stream of tweaks and small additions.
It's been two years since Sony lost my business for good over an unbelievably bad customer service experience. Since then I've received multiple cries of frustration from other Sony customers that went through similar ordeals. Now James Robertson chimes in with another account.
It's clear that Sony has not repent their ways. Hence, I'd like to reiterate my warning against buying their products. Their design and marketing prowess is the bait, but you'll sorely regret the switch should your buy suffer ills.